Your new website requires maintenance. Really. July 17, 2014 - My clients are often surprised when I advise them that their new website needs regular maintenance right from day one. This post explains why.
KT strategy: a lesson from Harry Potter November 28, 2013 - Just as Ollivander needed to know the wizard before choosing the wand, you need to understand your stakeholders before you can select the right KT tools.
KT communication: making the most of media August 6, 2013 - Media is not a magic bullet for effective KT dissemination. If media outreach makes sense for your project, you first need to make sure you've also got your other communications ducks in a row. 
Geek speak: Mobile web design explained May 29, 2013 - One of the most important recent trends in online communications is the focus on mobile or mobile-friendly web design. But what does it really mean, and why should you care?
Moving the dial April 10, 2013 - Community, collaboration and online technologies are all part of the mix in the BC Patient Safety & Quality Council's approach to system-wide improvement.